THE IRIDIUM WAY
These are the values that guide our business, our legal busines intelligence product development, and our client service. As our company continues to evolve and grow, these core values remain constant.
Our Primary Core Value
We do what is best for our clients
We view our clients as our partners, and we are focused on delivering exceptional service, value, and results. Our sole decision making criteria is “What is best for the Iridium clients?”
Our Supporting Core Values
We solve your toughest problems
In the history of the company we have delivered over 3,000 customizations for our clients. We have never been stumped – not once.
We deliver exceptional results
We promise world-class BI solutions, fully customized based on client requirements. We take pride in exceeding client expectations for service and support, and we work relentlessly to create long term partnerships with our clients.
We keep our promises
Follow-through is the highest virtue for our team members and managers.
We embrace change
We are agile and decisive. We actively push the limits on technology, and we are never satisfied with the status quo. We do not understand the concept of “good enough.”
We communicate openly and actively
We keep our clients fully updated on our plans, issues, goals, and achievements.
We actually care
We factor maximizing the satisfaction of Iridium’s existing clients into all decisions. We strive to reach fair outcomes in any discussion.
We give back
We actively give back globally, locally, and in the communities where we do business.