PRESENTERS WANTED FOR ARK GROUP’S 9TH ANNUAL MECHANICS OF LAW FIRM PROFITABILITY: PEOPLE, PROCESS & TECHNOLOGY CONFERENCE
ARK Group’s 9th annual Mechanics of Law Firm Profitability: People, Process & Technology will be hosted at the University of Chicago on March 25-26, 2020. Kevin Klein, the main point-of-contact for producing this conference, is looking for presenters for the conference. See his notes below.
I wanted to reach out – as I am at the front-end of producing Ark Group’s 9th annual Mechanics of Law Firm Profitability: People, Process & Technology conference – taking place at the University of Chicago this coming March 25-26…
I wanted to see if you might consider joining us as a speaker this spring for what promises to be a very engaging discussion! I’d also love to get your input as I begin to consider theme and content for the 2020 conference. If you have any potential discussion topic ideas for the conference, by all means, please do let me know—I’d love to discuss!
Much like last year, the 2020 event will again aim to provide a variety of perspectives concerning how law firms are approaching profitability – whether that’s to do with how it’s measured, how it’s reported, how its analysis is incorporated into firm processes – of course, we’re also hoping to include a few client-side perspectives, and I hope you’ll give this invitation some consideration!
Please do let me know if this opportunity is something you’d like to explore once again—as I will be working to develop this year’s program agenda over the course of the next several weeks. I absolutely welcome the opportunity to discuss further and hope to have the pleasure of hearing from you soon!
Note: we would really really like to have more women and people of color presenting at the conference, please apply if this is of interest to you!
If you’re interested in applying to present, please email tom directly with your presentation ideas or interest in joining a panel at email@example.com
IRIDIUM TECHNOLOGY: FIRST HALF 2019 RESULTS
Iridium Technology is pleased to announce very strong results during the first half of 2019. Legal and professional services firms continue to embrace our monthly subscription fee model ("no big ugly invoices"), and embrace Iridium for treating our clients like our partners. It was a great first half of 2019 -- here are the highlights:
- New Clients: We signed up 13 new clients, with wins coming in all regions around the globe. Total client count is now at 93, and we have our eyes set on the 100-client benchmark! Firm sizes ranged from 40-2000+ timekeepers, and included two AMLAW 100 firms. In addition to the new clients we also had strong demand for add-on modules including the client portal and the matter pricing modules. Clients value the holistic approach that Iridium brings to their organization.
- DecisionPace Purchase: We completed the purchase of the legal division of DecisionPace -- one of our competitors in the legal BI space. As part of that transaction, my long-time friend and competitor Jay Moeller joined the Iridium team. Jay is now directing our newly established Project Management Office.
- Partnership with Rippe & Kingston: We are proud to now be the exclusive partner for Rippe & Kingston to deliver BI solutions to Rippe clients. After our first successful installation at a prominent New York firm, all Iridium BI modules are now certified to work with Rippe installations.
- Partnership with Leading Industry Groups: We are proud to be working closely with ILTA, ALA/P3, The Ark Group, The True Value Institute, Lexpo, Thomson Reuters, and the ADERANT Expert User Community. We have been attending all major Legal IT events in all regions, and this is providing us with excellent feedback on the pulse of Legal IT. We have also been sponsoring an ongoing ILTA “Roadshow”: we have already done five presentations in five cities, and we have five more roadshow presentations coming up before the end of the year.
- Matter Budgeting and Tracking: The Iridium BI Matter module provides a complete application for building matter plans and tracking on plan execution versus budget. The module supports analysis different pricing and staffing scenarios to assure that the most profitable budget can be proposed to the client. A complete alerting framework assures that the matter will stay on track versus the matter budget. The Matter module is selling at a brisk pace, and we are putting out a new release each quarter based on wish list items from the growing client base.
- Ten New Team Members: We have added ten team members since the beginning of the year: 1 in sales, 2 in operations, 5 in consulting, and 2 in development. Total Iridium team count is now at 42! We have been making so many new hire announcements, that I want to step back to provide an overview of where we are today and how we will grow the team going forward:
- Operations/Sales/Marketing: We consider this 5-member team to be complete: Tom Jones - CEO, Rod Wittenberg - VP of Sales, Ash Ladouceur - Director of Marketing and Data Analysis, Brendan Kinney - Controller, and Alex Jones - Operations Intern.
- Development: We can boast a nine-member full-time development team, including both Martin and Josef.
- Consulting: The remaining 27 employees are all in the consulting organization, led by our COO Joe Zoghbi. This emphasizes our intensive focus on implementations and client satisfaction.
- Going forward, the majority of new hires will be in Development and Consulting. We consider the Operations/Sales/Marketing team to be complete, and we do not anticipate any additional hires to that team for a long time.
- New VP of Sales: We are excited to have added Rod Wittenberg as our new VP of Sales - North America. Rod came from LexisNexis, and has 25 years of Legal IT experience. He is already making a big impact, and is largely responsible for the strong first half sales results.
- Build-out of the UK/EMEA Team: Since we now have 10 clients in the EMEA region, we are accelerating the growth of the dedicated team for clients in EMEA to continue to delivering a high quality service. Team Fraser now consists of 3 full-time and one part-time consultants, plus Fraser managing the region.
- Quarterly Releases: We continue to invest both in new product development and features and in constant enhancements to the existing products. We make a formal product release every quarter, confirming our commitment to be the leading vendor of BI for law firms.
- The Biggest Law Firm Profitability Best Practices Survey Ever!: In collaboration with our friends at LawVision, we launched a detailed survey on law firm profitability. The survey not only covered the high-level topics, but also went into the "nuts and bolts" of profitability allocations, multiple scenarios, handling rainmakers, etc. Over 100 firms completed the survey, and we put together a detailed write-up of the results. Your firm must complete the survey to get a copy of the write-up. If you want to take the survey, click here.
- Updated Website and New Blog: We continue to work on keeping our website content current and fresh. Click here to get to the Iridium Technology website and click here to get to the blog. The employee profile pages continue to generate a lot of positive feedback. We are incredibly proud of our team, and we are pleased to showcase their capabilities and quirky personalities on the Our Team page.
IRIDIUM TECHNOLOGY APPOINTS BRENDAN KINNEY AS CONTROLLER
Brendan Kinney has joined the operations team Iridium's new Controller. Brendan is based in Reno, and will be taking over the accounting, invoicing, and operational duties from Ash. We had to make up a special accounting/Quickbooks test for Brendan, and he killed it. Going forward, all invoices will come from Brendan. In a side benefit, Brendan is an avid golfer so Tom has now picked up a new golfing buddy.
IRIDIUM TECHNOLOGY WILL BE IN SAN DIEGO FOR ELITE VANTAGE 2019 WORLDWIDE
Iridium Technology is at the Elite VANTAGE 2019 Worldwide Conference! Stop by Booth 121 on the Pacific Ballroom Level to participate in our virtual slot machine for the chance to win Starbucks gift cards and stay to learn how we can help your firm achieve better reporting, mitigate risk, and improved realization and profitability. We are looking forward to seeing you!
FIND IRIDIUM TECHNOLOGY AT LMA P3 IN CHICAGO
Iridium Technology is at LMA P3! Stop by our session "Matter Budgeting and Management" on Thursday at 1:50 to find out about Iridium's latest release, or visit us at Booth A! We are excited to show you how Iridium's pricing and profitability solutions can benefit your firm.
BRIAN TAAFFE JOINS IRIDIUM TECHNOLOGY FROM PROSPEROWARE
Iridium Technology is pleased to announce the Brian Taaffe has joined the firm as a Principal BI Consultant/Developer. Brian was previously with Prosperoware in the role of Manager of BI. As a member of the Iridium team, Brian will be involved with BI implementations for leading law firms in all regions. He brings deep experience in SQL Server, Analysis Server, PowerBI, and other technologies.
Iridium appoints Ash Ladouceur as Director – Marketing and Data Analysis
Iridium is pleased to welcome Ash Ladouceur as a full-time member of the Iridium team in the role of Director – Marketing and Data Analysis! Ash initially joined Iridium Technology in 2017 with the official title of Controller and has been an indispensable part of the company's operations and growth. In her new role as Director – Marketing and Data Analysis, Ash will be leading the expansion efforts for Iridium's marketing initiatives while continuing her involvement in business operations. Ash recently graduated from the University of Nevada, Reno with a Master's degree in Computer Science and Engineering and a minor in Mathematics. To learn more about Ash, please visit her Iridium team profile and her LinkedIn page.
Rippe & Kingston and Iridium Technology Announce Strategic Technology Partnership to Enhance Law Firm Financial Insights
Rippe & Kingston and Iridium Technology have announced a strategic partnership to provide advanced financial insights for firms running the Rippe & Kingston Legal Management System (LMS). As mid-size law firms go head to head with large global firms, they need to have a clear line of sight into pricing and profitability. Through this partnership, the Iridium BI platform will power these insights on top of the Rippe & Kingston legal management system. The companies will collaborate to deliver high-performance BI dashboards for Rippe & Kingston clients, allowing them to improve financial analysis capabilities and enabling their law firm professionals to measure and manage key performance indicators. All Iridium BI modules will be made available to Rippe & Kingston clients: Revenue, Profitability, GL+Expense, and Matter Budgeting/Tracking. Both cloud deployment and on-premise deployment will be fully supported.
“ By partnering with Iridium Technology, Rippe & Kingston is enabling our existing and future clients to raise the level of their firm’s performance,” said Tom Obermaier, CEO of Rippe & Kingston. “Combining Rippe & Kingston with Iridium BI gives Rippe & Kingston clients the best of both worlds: an industry standard finance platform combined with a complete BI stack that includes best-of-breed profitability analysis capabilities.”
“The Iridium team is extremely excited about our new partnership with Rippe & Kingston,” said Tom Jones, CEO of Iridium Technology. “Through this partnership Iridium Technology will provide world-class BI capabilities to Rippe & Kingston clients, enabling those clients to leverage their existing financial platform and raise firm performance. Rippe & Kingston clients will now have access to the entire Iridium BI suite of law firm BI products.”
About Rippe & Kingston
Rippe & Kingston is the fastest growing legal tech firm in the U.S. With over 30 years of delivering critical firsts, Rippe is a recognized Tier 1 provider of financial and practice management software to law firms nationwide. Its community now approaches 100,000 members as it continues on its vital mission to ease lawyers’ management burdens and maximize their firm’s performance.
IRIDIUM TECHNOLOGY AQUIRES DECISION PACE LEGAL INDUSTRY SOFTWARE DIVISION – MARCH 4TH
Iridium Technology announced today that they have completed the purchase of the legal industry division of Decision Pace Inc. Jay Moeller, the former CEO of Decision Pace, has already joined Iridium in the position of Director - Project Management Office. All Decision Pace clients will now be supported by Iridium staff, and have the option to migrate onto the Iridium BI products. All Iridium BI modules will be made available to the Decision Pace clients: Revenue, Profitability, GL+Expense, and Matter Budgeting/Tracking. Both cloud deployment and on-premise deployment will be fully supported. This is a private transaction, and financial terms have not been disclosed.
“This is a win/win scenario for both Iridium and the Decision Pace clients,” states Tom Jones, CEO of Iridium Technology. “We welcome the Decision Pace clients into the Iridium family, and we are pleased to make our entire BI suite available to them. We will work closely with these new clients to make sure that their legal BI requirements are fully supported going forward. Additionally, I am incredibly pleased to have Jay Moeller joining the Iridium team. Over the past 30 years Jay and I have been both partners and competitors, but more importantly, we have always been great friends. Moeller brings extensive legal BI and project management experience to his new role. He has been tasked with leading Iridium’s Project Management Office, and will be managing implementations of Iridium BI for our clients throughout North America. Jay will also continue in his project management role for all the Decision Pace clients.
“I am pleased to be joining the team at Iridium,” states Jay Moeller, former CEO of Decision Pace. “Tom and his team have built an incredible company with market-leading products. I am excited to bring my experience and enthusiasm for legal BI to the Iridium clients, and I am pleased that we can offer a vibrant BI future to the Decision Pace client base. Tom and I started our journey with legal BI when we launched Icon Technology together back in 1996. It is great to see that we have come full circle, and Jones and Moeller are back working together again.
About Decision Pace
Decision Pace Inc. makes an agile light footprint BI development platform businesses and software developers alike leverage to quickly and cost-effectively produce nearly any analytic deliverable. It comes with prebuilt integration to most leading legal industry applications and best practice dashboards to jumpstart BI development efforts.
About Iridium Technology
Iridium Technology is a global firm specifically focused on business intelligence (BI) for legal and professional services firms. More than 80 global law firms ranging from 40 to 3000+ timekeepers have signed up for our products. Your firm is making a significant investment in business intelligence applications; our mission is to make sure that you receive maximum value for your BI investment. We are “living and breathing” business intelligence and cube-based analytics for law firms every hour of every day. It is our passion and our mission. Our motto summarizes it clearly: Business Intelligence for Law Firms. Period.
Elite Vantage EMEA Conference – February 26-27th
Tom and Fraser will be in London for the annual Elite Vantage EMEA Conference on February 26-27th. Be sure to drop by the booth and attend our session, "The Future of BI for Law Firms," on February 27th at 11:30 a.m., Plaza Suite 6. See you there!
Come Say Hello in Philly – Thursday, 21 February 2019
Iridium will be hosting a "Lunch and Learn" with the Aderant Expert User Group in Philadelphia on Thursday, February 21st. If your firm is in Philly and running Elite Enterprise/3E, then don't worry. I am sure we can sneak you in. Rod and I will be presenting the Iridium product line and discussing the Future of Legal BI.
Connect4Cities Birmingham – Wednesday 13 February 2019
Fraser is looking forward to representing Iridium Technology at the LSN Networking event in Birmingham on Wednesday, February 13th. If you work as part of a law firm operational team, this is an excellent opportunity to network with your peers (and it's free).
Iridium Appoints Rod Wittenberg as Vice President of Sales, North America
Iridium is proud to announce the appointment of Rod Wittenberg as Vice President of Sales, North America where he will lead Iridium’s direct and channel sales efforts. Rod is responsible for developing Iridium’s sales strategies to accelerate revenue growth as well as align company resources to deliver business and technology solutions that enable client success. Previously, he served as the Senior Director of Sales, LexisNexis IP.
“We are incredibly excited to have Rod join the Iridium team,” states Tom Jones, CEO/President of Iridium Technology. “Rod has a deep understanding of the business of law. He has spent the last twenty-five years focused on helping legal and professional services firms improve their profitability and processes. Rod is a consummate professional, and we are proud to have him represent Iridium in the marketplace. Welcome to the team Rod!”
Rod joined LexisNexis in law school and has more than twenty-five years of sales experience in the legal technology market. He is passionate about his clients’ success, especially as it relates to enabling technology that powers the business of law. Before joining Iridium, he led the sales and go-to-market strategy for various business units at Reed Tech and LexisNexis where he played an integral role in building the commercial sales organization. He conducted multiple product launches and scaled the organization from 0 to 30+ professionals in 7 years. Over his many years at LexisNexis, Rod developed relationships with professionals across all business functions in legal organizations around the globe.
“Iridium has a great entrepreneurial spirit and a strong commitment to customer success. They have been achieving 50%+ revenue growth year-over-year for the past five years," states Wittenberg. “I am excited to join an organization that is experiencing exceptional growth and is recognized as a market leader in BI for law firms. I look forward to combining my sales execution skills with the Iridium BI product capabilities to support the firm’s continuing growth.”
Six More Iridium Scholars
We have picked up six more Iridium Scholars, bringing our total to eleven. One more to go! The Iridium Scholars that are in high school receive a modest monthly scholarship stipend if they stay in school and keep their grades high enough to be on track for the university. The Iridium Scholars that are in the university already get a much larger stipend to help them to stay on track to graduate with their university degree. My wife Lek continues to collect their stories, and we will publish the new profiles in the coming weeks. As we learn more of the stories of the kids, there are common threads. My wife came to me last week and said "You know how the Wolverines are supposed to be tough, smart, and hard-working? These kids from the hill tribes that we are giving scholarships to all have that before they get into the program!" Each of the six new students we have brought on board had the same story:
- Grow up in poverty
- Lose one or more parents to disease or alcohol
- When they finish sixth or eighth grade they are told that their school days are over - it is time to work on the family farm
- They have a burning desire to continue to high school, and this requires making it happen on their own
- So they leave home when they are 13-15 years old, go to the boarding high school, and work odd jobs for living expenses
- Their statements are all along the lines of "My life is hard. No one is helping me, so I have to take care of myself. If I fail, then I will spend the rest of my life living in my village. Failure is not an option. I have to work harder than the other kids.
It is indeed an honor to be involved in supporting these courageous students — six new profiles to follow.
To follow this initiative as it unfolds, please visit our Wolverines Academy web page.
Join Iridium in New York for The 17th Annual Law Firm COO & CFO Forum & Dinner
Join Iridium in London for London Law Expo 2018
Iridium Receives Significant Investment from Polaris Growth Fund
We are proud to announce that Iridium has received a significant investment from Polaris Growth Fund, an affiliate of Polaris Partners, a Boston-based private investment firm with over two decades of technology investing experience.
Tom Jones, founder and CEO of Iridium, said “We are thrilled to partner with Polaris to help us to continue on our high growth path. We pride ourselves on leveraging our deep legal technology domain experience to deliver a highly configurable and best in class suite with superior customer service. Having the backing of Polaris is incredibly exciting for Iridium as well as our customers, because we now have the added resources to help us achieve our shared vision of creating a deep, best in class law firm management platform."
Polaris Partners invests in exceptional technology and healthcare companies across all stages of their life cycles. With offices in Boston, San Francisco, and Dublin, Polaris partners globally with an unparalleled network of entrepreneurs and emerging innovators who are improving how we live and work. For more information, visit www.polarispartners.com.
Join Iridium in Washington D.C. for #ILTACON2018
#JDHorizons Conference in Sydney on July 4-5 2018
Matter Budgeting and Management: Check out the Latest Release from Iridium!
Iridium is known for creating disruptive products, and our Iridium BI Matter Budgeting module is no exception. We continue to innovate by adding major new features in each monthly release. We have listened to our clients to build in the advanced features that your firm demands. We have a great user interface, support multiple pricing scenarios, and offer the flexibility to handle your most sophisticated pricing/staffing scenarios. Attend this session to see the advanced features that have been included in our latest release.
Session Number: 2158
Date: Tue, May 15th, 2018
Time: 1:50 PM - 2:15 PM
We hope to see you there! For more information and conference details, check here:
Legal Marketing Association P3 Conference - Chicago
Keith Dunn Promoted to Product Manager for the Iridium BI Product Line
Iridium is pleased to announce the promotion of Keith Dunn to Product Manager for the entire Iridium BI product line.
Keith joined Iridium Technology at the start of 2018 as a Senior BI Consultant/Developer, bringing with him thirty years of experience in consulting and law firm management roles related to finance and technology. Before his position with Iridium, Keith was Director of Financial Systems at Womble Bond Dickinson, a transatlantic law firm with offices across the US and the UK, where he was responsible for overseeing the development and management of a broad set of financial and BI solutions.
In addition to providing consulting services to clients, Keith has been actively managing the development and growth of Iridium’s Matter Budgeting product. In his new role as Product Manager, he will be applying these same skills to Iridium Technology’s full line of products, ensuring they meet the needs of Iridium's clients for many years to come.
"Keith brings a tremendous depth of knowledge and experience to our team and product line" states Tom Jones, CEO/Founder of Iridium Technology.
We initially assigned Keith the role of Product Manager for the Matter Budgeting module, but quickly realized that with his broad skill set it was more appropriate that he take the lead on product management for the entire product line. We have numerous features and architectural updates in progress, and Keith is overseeing those strategic initiatives to guarantee client satisfaction.
ALA Annual Conference: Come by to see Iridium BI in Booth #1014
If you are attending the ALA Annual Conference in Washington D.C. this week, please come by booth #1014 to see Iridium's complete Business Intelligence solution for law firms in action:
- 72 leading law firms ranging from 40 to 3000 timekeepers have signed up for Iridium BI
- We offer full support for Aderant Expert, Elite Enterprise, and Elite 3E
- Iridium BI was designed specifically for legal and professional firms. Our motto says it all: "Business Intelligence for Law Firms. Period"
- Each implementation is customized based on the client requirements. We modify the cubes to match your ADERANT/Elite implementation, including bringing in custom tables and columns. We also customize our dashboards to match firm requirements.
- Our profitability module capabilities are unmatched and are fully customized for each client
- We have 30 employees that are 100% focused on BI for law firms. Our support capabilities are unmatched. We are very close to 24/7/365 support
Please come by booth #1014 to see Iridium BI in action!
Seminars at Lexpo Next Week!
Join Fraser Mayfield and Joe Zoghbi on Tuesday, April 17th for two quick, informative seminars at Lexpo'18.
Law Firm Profitability: Trends and Dynamics from a Global Market Perspective
This session will provide an executive overview of the latest insights and business drivers in law firm profitability analysis and reporting with the global legal market. This session will highlight the current trends and upcoming developments for profitability analysis and reporting by firms in the US and other regions. The session will include numerous "mini case studies" to show how trends are being applied by firms.
Improve your approach to Pricing with Iridium BI
This session focuses on addressing the challenges faced by law firms in regards to accurate pricing. The session will focus on helping legal and pricing professionals to:
- Improve client service by creating proposals quickly
- Create budgets via hours or fixed amounts
- Budget by period to align with client outcomes
- Receive alerts to identify issues quickly
- Provide financial analysts with tools to investigate
We hope to see you there!
Join Us at the Mechanics of Law Firm Profitability Conference
Iridium Technology Teams Up with SOLEX
Iridium Technology, a global provider of BI solutions for law firms, is proud to announce a new partnership with Solex, a consultancy and technology services company based in the Cayman Islands, to bring leading BI solutions to off-shore firms. Solex's mission is to help clients choose and master the business technology landscape that will enable them to achieve their competitive edge.
The Cayman Islands-based team of consultants for Solex have an average of 20 years’ experience in areas such as Finance, Information Technology, Compliance, Risk and Project Management. Their extensive knowledge and experience with a variety of organizations in multiple industries gives Solex a unique perspective of a global marketplace.
Iridium Technology is focused on "Business Intelligence for Law Firms. Period." The Iridium BI product line offers a complete business intelligence solution designed specifically for legal and professional services firms. 70 leading global law firms have signed up for Iridium BI, ranging from 40 timekeepers to over 3,000.
"We are incredibly excited about joining forces with Solex to offer BI implementations to offshore firms," states Tom Jones, CEO/Founder of Iridium Technology. "We have worked with the Solex founders on past BI implementations, and we are impressed with their capabilities. Iridium plus Solex will be a powerful combination for offshore BI projects!"
Dawn Thomas, Director/Founder of Solex, says “We are excited that Solex’s regional implementation team will be working together with Iridium to deliver BI projects to offshore law firms. Having worked with Tom and the Iridium team for a number of years, I have always been impressed with their high-caliber business intelligence solutions as well as their focus on customer service excellence."
Please contact firstname.lastname@example.org to learn more.
Iridium in London This Week!
Stellar Results for Iridium in 2017
Iridium Technology LLC, a global provider of BI Solutions for law firms, is proud to announce another year of record growth in 2017. Iridium signed up 21 new law firm clients globally in 2017, bringing their total client count to 66 at EOY, a 46% increase in customer count. Three more firms have already signed up in 2018. New Iridium clients in 2017 included five more AMLAW 100 firms, bringing the total to 15. All 21 new firms were signed up under Iridium’s subscription-based fee model. “We are incredibly pleased with these results” states Tom Jones, CEO of Iridium Technology, “Our continued focus on ‘Business Intelligence for Law Firms – Period’ has allowed us to develop the products and services that leading law firms are demanding.” New Iridium clients signed up in 2017 include Capsticks, LeClairRyan, McCarthy Tétrault, and Miller Thomson LLP. Iridium continues to provide fully customized BI solutions for each client, and most customizations are covered by the monthly subscription fee. 87% of Iridium clients did not pay a single billable dollar for customizations in 2017, and only 3% of Iridium’s revenue comes from billable fees. “We view our clients as our partners,” states Jones, “so we do not continually hand them SOW’s for customizations.”
To keep up with demand for the Iridium BI product line, Iridium added ten new team members in 2017, bringing the total to 30 team members. The worldwide consulting organization now boasts 18 full-time BI consultants that are working 100% on client implementations. Iridium now has implementation personnel in all regions where they do business: US, Canada, EMEA, and APAC. The dedicated product development team has also grown to five full-time members. Additionally, Iridium made two key management hires, bringing on COO Joe Zoghbi (formerly Managing Director of Minisoft/ARCS) and Programme Director UK/EMEA Fraser Mayfield (formerly Product Director for LexisOne). “We continue to be a technology-driven firm” states Jones. “25 of our 30 employees have degrees in Computer Science. Our deep technical capabilities and passion enable us to continue to extend our world-class legal BI solution and our excellent customer service. Iridium's average customer NPS score in Q4 2017 was 9.2/10. Please watch for some exciting announcements in the coming months.”
Iridium Technology is focused on "Business Intelligence for Law Firms. Period." The Iridium BI product line offers a complete business intelligence solution designed specifically for legal and professional services firms. Four modules are available: Revenue, Profit, GL+Expense, and Matter Budgeting. Each module consists of a full-featured cube and a complete set of high-performance dashboards. Iridium BI works with the Elite Enterprise, Elite 3E, and ADERANT Expert practice management systems. The solution was designed based on Iridium's 70,000+ hours of Legal BI experience. All content can be customized based on the firm's business practices, terminology, and financial calculations. Law firms deserve better BI than they are currently getting: better cubes, better dashboards, better value, and better service. 69 leading global law firms have signed up for Iridium BI, ranging from 40 timekeepers to over 3000.
For more information, please contact email@example.com.
Iridium team members are scheduled to attend over 20 events in 2018 as part of an organization-wide strategy to increase outreach efforts and connect with clients around the world. Below are the events we will be attending first quarter:
Three Firms Won In January
2018 has already proven to be a very successful year for Iridium with three firms signing up for Iridium BI in January alone!
Keith Dunn Joins Iridium!
Keith Dunn has joined the Iridium Team as a Senior BI Developer/Consultant! Keith joins us from Womble Carlyle, where he served as the Financial Systems Manager for 17 years. Keith was also a board member of the Aderant Expert User Community for several years. We are incredibly pleased to add a new team member with such extensive legal and technical experience. To learn more about Keith, please visit his Iridium team profile and his LinkedIn page.
Dwayne Smith Joins Iridium!
Iridium Celebrates Eight Years!
This week, Iridium Technology celebrates its eighth year of providing "Business Intelligence for Law Firms. Period." We thank our clients for their support in achieving this milestone!
Iridium Technology is proud to announce that we have now helped fund 196 entrepreneur loans in 65 countries through Kiva, an international nonprofit that supports people looking to creating a better future for themselves, their families and their communities. Check out Iridium's loan portfolio at www.kiva.org/lender/iridiumtechnology.
Join Us for a Matter Budgeting, Pricing, and Tracking Module 2017.03 Webinar
Iridium will be hosting three 45-minute sessions this week to highlight the new features of the 2017.03 release. Click on the links below to register for a session. We'll see you there!
Meet the Team: Ash Ladouceur
I have a passion for language and mathematics-and initially opted for a French major for my university degree. Computer Science swept me off my feet as I was immediately drawn to the language-oriented nature which combines math and creativity.
I’m planning to graduate in Computer Science and Engineering with a minor in Mathematics in May of 2019 from the University of Nevada in Reno.
So when I learned of a new opportunity to work as a BI Intern at Iridium Technology, I jumped at the chance. I was drawn to the culture of working from home, where self-motivation is challenged. My co-workers are across the world, which enhances my understanding of cultures while working alongside some of the most talented people I’ve had the pleasure to meet! The best part is that knowledge is valued throughout the company, so my studies are always prioritized.
Seeing what the impressive developers do for Iridium is inspiring and motivating as I close out my degree. I love seeing the hard-working culture of Iridium translate into a real working product that clients rave about and use to improve their businesses. As an intern, I get to see the “inside scoop” of the business operations within Iridium and witness the company grow every week into something bigger.
As the company grows, so does my excitement to be a part of a company at the forefront of Business Intelligence.
- Ash Ladouceur
For more information on how you can join the team, visit the Join Us page.
Iridium Heads to the Law Firm COO & CFO Forum
Key Players Summit A Success
Iridium Technology's "key players" were in Reno last week for the Iridium Key Players Summit - a week of strategy and planning for 2018. "This event was a huge success for us, and there was a huge synergy in finally getting all of our remote key players in the same room" said Iridium Technology CEO, Tom Jones. The summit enabled the team to clarify Iridium's core values, publish a product roadmap, set a release schedule and release features, strategize technology plans, and much more! For more information on all Iridium has to offer, visit our products page.
Iridium in New York for the Law Firm Leaders Forum
See us at the VANTAGE 2017 Asia Pacific Conference
Fraser Mayfield Presenting at The London Law Expo
Iridium is proud to announce that Programme Director – EMEA, Fraser Mayfield, will be presenting at The London Law Expo/European Legal Security Forum on October 10th. Fraser works closely with firms using Iridium BI to implement profitability, revenue analysis, matter pricing and reporting solutions. Learn more about Fraser and The London Law Expo/European Legal Security Forum here.
Briefing 5P Conference Sponsor
We are excited to announce that we are sponsoring the Briefing 5P Conference in London! The conference will focus on progressing a more inter-dependent, project-based way to deliver legal work, increase profits and retain clients.
Iridium Technology is now a household name for leading law firms when it comes to business intelligence. With more demos, client meetings, and booth traffic than ever, it was quite common for firms to come up and tell us about the great things they had heard about our products. Many of our current client contacts, who we had never met, came up to tell us how pleased they were with their implementation and their support team at Iridium. Iridium’s President, Tom Jones, also co-presented with Suzanne Koch from Nyemaster Goode on a spectacular BI Panel. Thanks again to all of our clients for getting the word out about Iridium.
Iridium Scholar Update
Yuwadee (“Yu”) has finished up her Junior year, and has just started classes for her Senior year. She is on track to graduate with a degree in Business/Accounting next Spring. She is taking a mix of accounting, business management, and computer courses. Most importantly, she is really excelling as a student and has a cumulative GPA of 3.44! Tom and Yu exchange emails on a weekly basis, with Tom’s wife Lek serving as the translator (Let’s just say that Yu’s English language skills have not improved as quickly as she has made progress in accounting and computers). Lek and Yu regularly chat on Facebook, so we are closely connected with her progress.
Legal IT Social – Toronto
The first Legal IT Social event was hosted in Toronto in July 2017. We started out small with Iridium hosting an intimate gathering for their clients in Toronto. The event was a big success: we had 20+ attendees from six firms, and several Legal IT consultants from Toronto also attended. The one word summary for the event would be FUN. We had a great venue at The 3 Brewers restaurant. The Toronto Legal IT community is very close knit, and this was great opportunity to bring together peers that have known each other for years. The success of this event resulted in two promises: we will host another event every time Tom is in Toronto, and we will bring these type of events to other cities.
Joe Zoghbi Joins as COO
We are pleased to announce that Joe Zoghbi has joined the company as Chief Operating Officer. Joe will be responsible for global company operations. He will also be facilitating Iridium’s long-term business partnerships with clients and vendors and helping to extend the firm’s market presence in all regions.
Joe comes to Iridium with decades of experience working in the legal and professional services industry. Joe has an MBA, as well as extensive experience in helping law firms leverage the right technology to streamline efforts while maximizing returns. For the past seven years, Joe was the Managing Director of Minisoft, Inc., a global leader in collections software for law firms. Joe successfully managed Minisoft through major growth and the rollout of multiple new product lines, while continuing to maintain high levels of customer satisfaction.
7 Matter Module Wins Already!
Our new Matter budgeting and planning module is off to a strong start, with seven wins in the first month of product availability!
16 Wins in the First Half of 2017
The first half of 2017 was great for Iridium, with the signing of 16 new clients for our BI solution. The clients were in all regions, and ranged in size from 80 to 2000+ timekeepers. Wins were posted for firms running Aderant, Elite Enterprise, and Elite 3E.
The Big “SIX-OH”
The Big SIX-OH! Iridium has signed up 15 clients YTD, that brings us to the milestone of SIXTY Iridium BI clients! We have continued to scale our organization to support our growing client base. Thanks to all of our clients you for your support, and especially for taking reference calls!
Iridium is pleased to attend the Elite Vantage Worldwide Conference in Orlando as a Platinum sponsor. Tom Jones, President of Iridium Technology, states “Vantage will be a great opportunity to strengthen our ties with the Elite team and the Elite client base. We are pleased to represent the Elite BI Marketplace at this premier event.”
Release Matter 1.0
Matter Module v1.0 has Shipped: The first version of the Matter module is now available, and focuses on the first major deliverable - creation of matter budgets. We are very proud of what our development team has accomplished with our v2017.1 release, but we are not giving them any rest; they have already started on the next release. v2017.2 will focus on adding enhancements from the first clients, and building a first cut of the LPM (Matter Tracker) capabilities.
Iridium attended the Aderant Expert User Community meeting in Chicago during May, and was pleased to host the annual “BI and Profitability Roundtable” for the seventh straight year. This is a great opportunity for Iridium to connect with Aderant clients, and highlights our position as the dominant BI solution for Aderant firms.
Iridium Sponsors Two Ark Group Events in April (Part 2)
The Ark Group’s 6th annual “BI and Analytics in the Legal Profession” conference will be held in New York on April 27, 2017 at the Princeton Club. We will explore some of the greater challenges and opportunities inherent to our shifting legal business ecosystem – and how effective BI can help firms to engage in an evolution that impacts both the business and the practice of law. Our President, Tom Jones, will be serving as the conference chairman and is looking forward to some lively discussions. We hope you will join us, along with your industry peers this April in New York, as we collectively address the increasing prevalence and significance of data analytics and visualization tools — and how law firms are responding to an evolving business landscape in which they must reconsider how they compete.
Iridium Sponsors Two Ark Group Events in April (Part 1)
The Ark Group’s 6th annual “Mechanics of Law Firm Profitability” conference will be held in San Francisco on April 5, 2017 at the Marines Memorial Club on Union Square. Iridium Technology is pleased to be the lead sponsor for the event and to have our President, Tom Jones, serving as the conference chairman. Please join us for this exciting event to learn what law firms must know about profitability, matter management, and best business practices. We will collectively examine and discuss what law firm profitability truly entails, as well as the continued evolution of matter management (tools and methodologies)—shedding light on how firms are marshaling their resources to provide the necessary framework, metrics and leadership to manage the business of law more strategically and more profitably.
Iridium at ILTACON as Gold Sponsor
Iridium has confirmed that we will be attending ILTACON for the fifth straight year. We have signed up as a Gold Sponsor for 2017. Tom Jones, President of Iridium Technology, states “ILTACON is our biggest and most productive event of the year. We close a lot of business at ILTACON, and the Gold level sponsorship shows our commitment to this incredible event".
Iridium Becomes Founding Member of Thomson Reuter’s “Elite BI Marketplace”
Iridium is excited to partner with Thomson Reuter and strengthen our existing Elite Alliance Partner Status. Available to 3E and Enterprise clients and clients upgrading from Enterprise or moving from competitor solutions, BI Marketplace is a collection of business intelligence products provided by a select group of partners. Designed as a central location to house each product, clients can pick and choose the offering that best fits their specific needs.
Iridium 2016 Year In Review
2016 was a great year for Iridium Technology – incredible actually. First and foremost, we want to thank all of our clients: it is a pleasure to work with them, and we are lucky to have such a fantastic group of client contacts
2016 Biggest Accomplishments (There are a lot!)
- Firm Growth: We had approximately 80% growth this year as reflected in our client count, subscription revenue, and company size. We signed up 21 new law firm clients, and increased our team member count to 20! Our total client base is now at 47, which includes 12 AMLAW 100 firms. The entire team at Iridium is extremely proud to have accomplished this in just two and a half years. The most exciting aspect is that Iridium is now generating more than 90% of our revenue from monthly subscription fees. With this very stable revenue stream, we can confidently invest back into the company through new hires, increased marketing, and additional R&D investments. We remain debt-free, profitable, and very well positioned to scale the firm to the next level.
- Elite Alliance Partner: We qualified as an Elite Alliance Partner in 2016. This has provided us with access to Elite technical resources to support our implementation and development efforts, and has also enabled us to attend all Elite events. We attended the UK Vantage conference in London last fall and have committed to attending both the US Vantage and APAC Vantage conferences in 2017.
- Iridium BI Capabilities: In 2016, we continued to extend the capabilities of all modules based on feedback from our clients. We have also furthered our record of having delivered over 2,000 customizations without ever having been stumped.
- Profit Module Capabilities: We remained committed to taking on “your toughest requirements” in 2016, and I have to say that some of our new clients really challenged us on that one! The Profit Module is continually evolving based on your feedback. We will release an updated version of the Profitability “Best Practices” white paper in February to showcase extended capabilities and to share additions to our best practices recommendations.
- Dedicated Development Team: We now have three full-time developers and one full-time tester on staff. They are making excellent progress on the Matter Module and building reproducible tests scripts that will be run before each release. Having a dedicated team is already having a major impact on our ability to build products more quickly and with higher quality.
- More Events: We have increased our marketing budget and will attend 8-10 events in 2017, starting with LegalTech NYC later this month. In addition to getting the word out on Iridium BI, this enables us to meet more of our client contacts in person.
- Director - APAC: We are very pleased to now have a permanent local presence in Sydney. Ali Zafar did a spectacular job during his two years of “overseas experience” in the US. His promotion to Director – APAC was well-deserved, and Ali will be able to improve our support and responsiveness for all APAC clients.
- 99% out of the ClearView Business: This is a big one – there are only a few ClearView implementations still in existence while we finish moving a few new clients to Iridium BI. Ongoing ClearView support has been a distraction for us, and we are now fully focused on Iridium BI.
- Iridium Technology 7-Year Anniversary: Over the past seven years, we have grown our staff, launched our own product line, and increased our client base. Even after seven years, Martin and I still really feel like we are just getting started, and we are looking forward to our ten-year anniversary and beyond.