CLIENTS & PARTNERS

Problem: A 250-attorney Australian law firm was struggling with getting information out of its time-and-billing system. It had no integrated reporting strategy – some reports were created in Excel, some in Crystal Report. There was also no single source of truth, and the firm needed an analytics and reporting foundation to support its requirements for financial reporting.  

Solution: The firm implemented the Iridium BI Revenue module. As the firm did not have the budget for a large, upfront licensing fee, it capitalized on Iridium’s subscription-based pricing.  As it turned out, the firm was able to eschew paper reports altogether by deploying on Iridium’s efficient and sophisticated dashboards for all fee earners. It also was able to take advantage of Iridium’s customizable cubes, allowing for ad-hoc information analysis whenever necessary.  

Impact: All firm members now have all key information available easily and in near real-time, with all dashboards loading in less than five seconds. Power users can also do ad-hoc analyses. The result is better insight into the revenue as delivered by each attorney and the ability to make quick decisions to better manage the firm.

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Problem: A Florida-based law firm with more than 500 attorneys was in the process of switching time-and-billing systems, in part to be able to use the replacement PMS vendor’s business intelligence dashboards. As it more fully understood the PMS vendor’s BI offering, the firm realized that the out of the box PMS vendor dashboards would not meet their needs.  They needed a more sophisticated BI foundation, and they needed it quickly.  

Solution: The firm purchased Iridium BI’s Revenue and GL+Expense modules and undertook an urgent implementation. The new time-and-billing system was going live soon, and the team desperately wanted to have a BI solution in place when the new PMS was rolled out. The Iridium team was able to deliver in time; quickly enough, in fact, to identify and help the firm fix some data problems that were part of its time-and-billing implementation.  

Impact: Having Iridium BI’s General Ledger module reduced the data validation process that is part of a time-and-billing implementation from a few weeks to two days, with fewer errors. The firm also was able to take advantage of Iridium’s multi-currency features to see dashboard information in local currency. The firm gets better insight into its finances and operations and has added a number of Iridium products since its original purchase. 

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Problem: A Texas-based law firm with more than 100 attorneys was running one of the time-and-billing companies’ own BI/analytics modules but was not getting the support it needed. The firm also desired faster processing, unique customizations, and a higher quality cube. 

Solution: The firm implemented Iridium BI’s Revenue and Profit modules, taking advantage of Iridium’s world-class support and customizability. Iridium’s tools offer complete flexibility, which allows the firm to fully customize based on their requirements, including custom profitability logic to allocate expenses and profits according to firm policy. 

Impact: In addition to providing a better understanding of revenue, expense, and profit, the sophistication and customization of Iridium’s tools allowed the firm to better understand the profitability of its contingency work. This makes it easier for the firm to price those matters and decide which cases are worthwhile. The firm is also able to gauge its profitability without including its higher risk, but higher reward, continency work. This allowed them to determine how much contingency work they can take on while maintaining an acceptable level of risk. 

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Problem: A Texas-based law firm with almost 300 attorneys was upgrading its time-and-billing system. During implementation, the firm came to realize that the upgraded system’s dashboards were still too primitive to deliver the type and amount of financial analytics that the firm requires.  The firm did not realize the shortcomings of their vendor’s BI solution until they were weeks from go-live, so the timing was extremely urgent.  

Solution: Undertaking a “crisis-level implementation,” Iridium was able to deliver its Revenue module as a phase 1 deliverable within several weeks. The Iridium solution was able to deliver all of the firm’s historical reports and data views, including all prior customizations.  In addition, the firm now had a high-performance cube to support ad-hoc reporting and analysis.  The Profit module implementation was done as a phase 2 deliverable and was fully customized to meet the firm’s highly customized profitability reporting requirements.  

Impact: On the day the firm went live, they had a full set of robust dashboards, including all relevant data, enabling the finance team to be heroes in the eyes of firm management. 

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